Terms of service
Last Updated: 15 July 2026
Welcome to Your Fitness Gym ("we", "our", "us"). These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website.
1. About Us
Your Fitness Gym is an online retailer supplying fitness and gym equipment throughout the United Kingdom.
Customer Support Email: info@yourfitnessgym.co.uk
Website: https://yourfitnessgym.co.uk
2. Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You are legally capable of entering into a binding contract.
- The information you provide is accurate and complete.
3. Products
We aim to ensure that all product descriptions, specifications, images and prices are accurate. However:
- Product images are for illustration purposes only and may vary slightly from the actual product.
- Colours may appear differently depending on your screen settings.
- Minor differences in size, finish or packaging may occur due to manufacturing updates.
4. Pricing
All prices displayed on our website are in British Pounds Sterling (GBP £).
Where applicable, prices include UK VAT unless stated otherwise.
We reserve the right to change prices without prior notice. However, any price changes will not affect orders that have already been accepted.
5. Orders
After placing an order, you will receive an acknowledgement email confirming that we have received your order.
This email does not constitute acceptance of your order.
A contract is formed only when we dispatch your order and send a dispatch confirmation.
We reserve the right to refuse or cancel any order where:
- A pricing or product description error has occurred.
- The product is unavailable.
- Payment cannot be authorised.
- Fraudulent activity is suspected.
If payment has already been taken, you will receive a full refund.
6. Payment
We accept secure payments using:
- Visa
- Mastercard
- Maestro
- American Express
- Discover
Payments are processed securely through encrypted payment gateways.
7. Shipping & Delivery
Delivery estimates are provided on our Shipping Policy page.
Delivery times are estimates only and may occasionally be affected by circumstances beyond our control, including courier delays, severe weather or public holidays.
Risk in the goods passes to you once your order has been delivered.
Ownership of the goods remains with us until full payment has been received.
8. Your Right to Cancel
If you are purchasing as a consumer, you have rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Unless an exception applies, you have the right to cancel your order within 14 days of receiving your goods.
To exercise your cancellation rights, please contact us before returning the goods.
Returned items must comply with our Refund & Return Policy.
Your statutory rights are not affected.
9. Faulty or Incorrect Items
If you receive:
- a faulty product,
- a damaged product,
- or an incorrect item,
please contact us as soon as reasonably possible.
Where required under the Consumer Rights Act 2015, we will offer an appropriate remedy, which may include a repair, replacement or refund.
10. Returns & Refunds
Please refer to our Refund & Return Policy for full details regarding:
- eligibility for returns
- refund processing
- exchanges
- return conditions
Nothing in that policy limits your statutory consumer rights.
11. Promotions & Discount Codes
Promotional offers:
- cannot normally be exchanged for cash;
- may have expiry dates;
- may be withdrawn at any time;
- cannot usually be combined unless expressly stated.
12. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions and design, is owned by or licensed to Your Fitness Gym.
No content may be copied, reproduced or distributed without prior written permission.
13. Acceptable Use
You agree not to:
- misuse the website;
- attempt unauthorised access to our systems;
- introduce malicious software;
- interfere with the operation or security of the website.
14. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- any rights that cannot be excluded under UK law.
Subject to the above, we shall not be liable for indirect or consequential losses arising from your use of the website or purchase of products.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on this page with the updated revision date.
17. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise