Payment policy

Last Updated: 15 July 2026
Thank you for shopping withYour Fitness Gym. We aim to provide a secure, simple, and reliable payment experience for every customer.

Accepted Payment Methods
We currently accept payments inBritish Pounds Sterling (GBP £) using the following payment cards:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover

All card payments are subject to authorisation by your card issuer before your order is confirmed.

Payment Security
Your payment security is extremely important to us.

  • All transactions are processed through secure, encrypted payment gateways.
  • We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during checkout.
  • Your full payment card details are never stored on our website.
  • Payment processing is handled by PCI DSS-compliant payment providers, helping to ensure that your information remains protected.

Payment Authorisation
When you place an order, your payment will be authorised and charged at the time of purchase. If your payment cannot be authorised, your order will not be processed until a valid payment method is provided.

Currency
All prices displayed on our website are shown inGBP (£)and all payments are processed in British Pounds Sterling.

Fraud Prevention
To help protect our customers and prevent fraudulent activity, we reserve the right to:

  • Request additional verification before accepting an order.
  • Decline or cancel any order where fraudulent activity is suspected.
  • Contact you to verify payment information if required.

If a payment is declined after verification, your order may be cancelled and no goods will be dispatched.

Taxes
Where applicable, prices displayed on our website include VAT in accordance with UK tax regulations unless otherwise stated.

Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. If you do not receive this email, please check your spam or junk folder before contacting our customer support team.

Refunds
Approved refunds will be issued to the original payment method used for the purchase. Refund processing times may vary depending on your card issuer or bank but are generally completed within 5–10 business days after the refund has been approved.

Payment Issues
If you experience any issues during checkout or have questions regarding your payment, please contact our customer support team before placing another order to avoid duplicate transactions.

Contact Information
Store Name: Yourfitnessgym
Address: 48 Ashridge Drive Watford, WD19 6TL United Kingdom
Email: Info@yourfitnessgym.co.uk
Phone: +44 1923937091 
Opening Hours: Mon - Fri (9 AM - 6 PM)
Time Zone:(GMT +00:00) London